Article-2, Knowledge management in organisation

Knowledge management in organization

This article would explain about what is knowledge management and how is being practiced in organisations, also have included my own views that i have learnt from my own experience of two years in an multi-national organisation,
To start the article on knowledge management in organisation, i would first like to give or explain about what is knowledge, management and organisation are.

What is Knowledge:

According to Roelf p and Uit beijers(1999), they have said that knowledge has two different basic ways of interest in which it can be definition, one of which is in accordance with the body of information, where body of information may comprise of facts, opinion, ideas, theories, principles and models and the other way of definition depends on the subject matter.

And also the term knowledge is being explained in different ways by many other authors to, among that with reference to weggeman(1997), knowledge is a personal potentiality of an individual which is the product of any information acquired by that individual and also according to Den Hertog and huizeuga(1997), knowledge is a collection of information that can utilized to manipulate certain functions.

What is management:

With reference to Roelf and Beijers(1999), management is a strategy driven motivations and facilitation of people aimed at reaching organisational level. Daft(1993), states management is achievement of the goals set by the organisation in an effective and efficient manner by the means of planning, organising, leading and having control over the organisational resources.
According to me, i would define management as strategized processing of any function in an organised manner to gain the maximum output.


What is organisation

Organisation is a group of people or a community working towards the same goal and to achieve it.
According to Stinchcombe(1964), organisation is a set of social relations deliberately created with explicit intension of continuously accomplishing same specific goals or purposes.

Knowledge Management

The term knowledge management itself makes people make their own assumptions of what it means, and may be so, there are a lots of definitions for this term, according to Ponelis and Fair-Wessels (1998), knowledge management is a new dimension of strategic information management.Davenport and Prusak (1998) defines knowledge management as a process where knowledge is being captured, distributed and is used effectively. Also according to Skyrme (1997) knowledge management is the explicit and systematic management of vital knowledge along with its associated processes of creating, gathering, organizing, diffusing, using, and exploiting that knowledge.

My view on knowledge management

I have been working in an Multi national organisation for more than two years, with my experiences and knowledge i have acquired and also with reference to the articles and journals listed below i feel knowledge management in an organisation is a one among the most important factor that improves the organisation with respect to the revenue earning and to withstand in the competitive market, and to define it in a simpler way, i would tell it to be the interdepartmental knowledge sharing in order to improve the performance level and for the smooth operations of all the departments or groups of an organisation and this may not be restricted within the organisation, rather sharing of knowledge with other organisations too. for an example , let us consider A-team and buffalo organisation, where Buffalo organisation may be the client of A-Team on a particular project and now there comes a situation where A-Team lacks knowledge on that domain in some aspect that they have to deliver the products to their client, at this instance, here comes a common co-operation between both organisation where they share their knowledge with each other in order to attain the goal, where both the organisations are benefited by improving their efficiency and revenue earnings.

if u ask, is there any good and adverse of knowledge management to the organisation practising it, then i would tell yes, there are good and bad about this in organisational operation, to consider some of the good factors from the example given above, the efficiency of the company increase, improves the profitability of the company, improvement in interaction of product developing and marketing, improves interaction or communication of knowledge workers, helps in the organisation focusing on the core business and critical organisational knowledge, helps withstand in the competitive market.
and about the disadvantages, there comes a problem when the organisation rates their employees (appraisals) on the basis of knowledge, there arises a situation of employees holding their knowledge within themselves

According to my opinion, knowledge management is one of the very important factor for an organisation in order to improve the company and hence is necessary for all the organisation to adapt this strategy in order to improve themselves in all the aspects discussed above.




References:

[1] Roelf P and Uit Beijers(1999):Questions in knowledge management: defining and conceptualising a phenomina.journal of knowledge management vol 3(issue-2)page98-99.


[2]Barclay R and Murrey P.,R.,ed.1997.knowledge praxis. Knowledge Management Associates.

[3]Stinchcombe, in J.March, ed., Handbook of Organizations, 1964, p.142.

[4]http://www.media-access.com/whatis.html( accessed on feb5 2009).

[5]Ponelis, S. and Fair-Wessels, F. 1998. "Knowledge management: a literature overview".South Africa Journal of Library Information Science. 66(1), 1-10

[6]Davenport, T. and Prusak, L. (1998). Working knowledge: how organizations manage what they know. Boston, MA: Harvard Business School Press.