DATA
According to Jon-Arild Johannessen, Johan Olaisen, Bjorn Olsen; (2002) Data can be regarded as bites of potential information, which on its own does not provide any meaning, or “bits of information about particulars” expressed something similar: “Coded events operate as information in the communication process, not coded ones as disturbance (noise)”. It is only when an observer understands the code for the data, and when the data is systematized and structured that data becomes information for the observer.
INFORMATION
According to Jon-Arild Johannessen, Johan Olaisen, Bjorn Olsen; (2002) Information is defined as systematizing and structuring of data, given that the code is known and understood, it is referring back to a reference foundation.
KNOWLEDGE
According to Jon-Arild Johannessen, Johan Olaisen, Bjorn Olsen; (2002) Knowledge can be divided into two main categories: explicit (codified) and tacit knowledge. Explicit knowledge can be formulated relatively easily by means of words, numbers and symbols, and can thus be digitized. Hence, this type of knowledge can relatively be easily transferred to others by the use of, e.g. information and communication technology (ICT). Tacit knowledge is deeply rooted in action (practice) and is connected to concrete contexts. This type of knowledge is difficult to transfer to others as information and is difficult to digitize, i would define management as strategized processing of any function in an organised manner to gain the maximum output.( according to my article on Knowledge management )
My view on the relation between data, information and Knowledge
I accept with the statement above and also have experienced the same that data, information and knowledge are related to each others would like to consider the mortgage application processing in a bank as an example to make it more clear. in an mortgage process, the applicant submits the application and after which most of the people doesn’t know what happens actually, let me discuss it with regards to data, information and knowledge. the application as a scanned copy goes to the data entry department where a data entry operator enters all the data's in to the banks official data base from the submitted application and registers it with a unique number called as account number, here the employee dealing with the data transfer does not know what it is actually and how is it going to be processes in the future to sanction the mortgage, after the completion of this process the official application is ready in the data base, then goes in to the underwriter’s queue, here an underwriter picks this application for processing, this person also views the same details that was seen by the data entry operator where the script was just viewed as a data, but here with the underwriting team, the same data is being looked in to as the information of applicant(eg: the credit score, property value, applicants age, applicants income, applicants social status, number of dependents applicant has) who has applied for the mortgage, this doesn’t stops here just with the data being turned in to information , but the information viewed becomes knowledge when the underwriter starts assessing the application by analysing in all the required respective aspects according to the underwriting policies which makes the underwriter to sanction the mortgage loan, and this information is true to my knowledge with my experience as a mortgage underwriter...and i consider this would be a good example that co-relate data, information and knowledge.
Refference:
[1]Jon-Arild Johannessen,Johan Olaisen and Bjørn Olsen,2002:"Aspects of a systemic philosophy of knowledge: from social facts to data,information and knowledge"pp:2-15.
[2]http://madhusudhananvadivel.blogspot.com/
Sunday 15 February 2009
Sunday 8 February 2009
Article-2, Knowledge management in organisation
Knowledge management in organization
This article would explain about what is knowledge management and how is being practiced in organisations, also have included my own views that i have learnt from my own experience of two years in an multi-national organisation,
To start the article on knowledge management in organisation, i would first like to give or explain about what is knowledge, management and organisation are.
What is Knowledge:
According to Roelf p and Uit beijers(1999), they have said that knowledge has two different basic ways of interest in which it can be definition, one of which is in accordance with the body of information, where body of information may comprise of facts, opinion, ideas, theories, principles and models and the other way of definition depends on the subject matter.
And also the term knowledge is being explained in different ways by many other authors to, among that with reference to weggeman(1997), knowledge is a personal potentiality of an individual which is the product of any information acquired by that individual and also according to Den Hertog and huizeuga(1997), knowledge is a collection of information that can utilized to manipulate certain functions.
What is management:
With reference to Roelf and Beijers(1999), management is a strategy driven motivations and facilitation of people aimed at reaching organisational level. Daft(1993), states management is achievement of the goals set by the organisation in an effective and efficient manner by the means of planning, organising, leading and having control over the organisational resources.
According to me, i would define management as strategized processing of any function in an organised manner to gain the maximum output.
What is organisation
Organisation is a group of people or a community working towards the same goal and to achieve it.
According to Stinchcombe(1964), organisation is a set of social relations deliberately created with explicit intension of continuously accomplishing same specific goals or purposes.
Knowledge Management
The term knowledge management itself makes people make their own assumptions of what it means, and may be so, there are a lots of definitions for this term, according to Ponelis and Fair-Wessels (1998), knowledge management is a new dimension of strategic information management.Davenport and Prusak (1998) defines knowledge management as a process where knowledge is being captured, distributed and is used effectively. Also according to Skyrme (1997) knowledge management is the explicit and systematic management of vital knowledge along with its associated processes of creating, gathering, organizing, diffusing, using, and exploiting that knowledge.
My view on knowledge management
I have been working in an Multi national organisation for more than two years, with my experiences and knowledge i have acquired and also with reference to the articles and journals listed below i feel knowledge management in an organisation is a one among the most important factor that improves the organisation with respect to the revenue earning and to withstand in the competitive market, and to define it in a simpler way, i would tell it to be the interdepartmental knowledge sharing in order to improve the performance level and for the smooth operations of all the departments or groups of an organisation and this may not be restricted within the organisation, rather sharing of knowledge with other organisations too. for an example , let us consider A-team and buffalo organisation, where Buffalo organisation may be the client of A-Team on a particular project and now there comes a situation where A-Team lacks knowledge on that domain in some aspect that they have to deliver the products to their client, at this instance, here comes a common co-operation between both organisation where they share their knowledge with each other in order to attain the goal, where both the organisations are benefited by improving their efficiency and revenue earnings.
if u ask, is there any good and adverse of knowledge management to the organisation practising it, then i would tell yes, there are good and bad about this in organisational operation, to consider some of the good factors from the example given above, the efficiency of the company increase, improves the profitability of the company, improvement in interaction of product developing and marketing, improves interaction or communication of knowledge workers, helps in the organisation focusing on the core business and critical organisational knowledge, helps withstand in the competitive market.
and about the disadvantages, there comes a problem when the organisation rates their employees (appraisals) on the basis of knowledge, there arises a situation of employees holding their knowledge within themselves
According to my opinion, knowledge management is one of the very important factor for an organisation in order to improve the company and hence is necessary for all the organisation to adapt this strategy in order to improve themselves in all the aspects discussed above.
References:
[1] Roelf P and Uit Beijers(1999):Questions in knowledge management: defining and conceptualising a phenomina.journal of knowledge management vol 3(issue-2)page98-99.
[2]Barclay R and Murrey P.,R.,ed.1997.knowledge praxis. Knowledge Management Associates.
[3]Stinchcombe, in J.March, ed., Handbook of Organizations, 1964, p.142.
[4]http://www.media-access.com/whatis.html( accessed on feb5 2009).
[5]Ponelis, S. and Fair-Wessels, F. 1998. "Knowledge management: a literature overview".South Africa Journal of Library Information Science. 66(1), 1-10
[6]Davenport, T. and Prusak, L. (1998). Working knowledge: how organizations manage what they know. Boston, MA: Harvard Business School Press.
This article would explain about what is knowledge management and how is being practiced in organisations, also have included my own views that i have learnt from my own experience of two years in an multi-national organisation,
To start the article on knowledge management in organisation, i would first like to give or explain about what is knowledge, management and organisation are.
What is Knowledge:
According to Roelf p and Uit beijers(1999), they have said that knowledge has two different basic ways of interest in which it can be definition, one of which is in accordance with the body of information, where body of information may comprise of facts, opinion, ideas, theories, principles and models and the other way of definition depends on the subject matter.
And also the term knowledge is being explained in different ways by many other authors to, among that with reference to weggeman(1997), knowledge is a personal potentiality of an individual which is the product of any information acquired by that individual and also according to Den Hertog and huizeuga(1997), knowledge is a collection of information that can utilized to manipulate certain functions.
What is management:
With reference to Roelf and Beijers(1999), management is a strategy driven motivations and facilitation of people aimed at reaching organisational level. Daft(1993), states management is achievement of the goals set by the organisation in an effective and efficient manner by the means of planning, organising, leading and having control over the organisational resources.
According to me, i would define management as strategized processing of any function in an organised manner to gain the maximum output.
What is organisation
Organisation is a group of people or a community working towards the same goal and to achieve it.
According to Stinchcombe(1964), organisation is a set of social relations deliberately created with explicit intension of continuously accomplishing same specific goals or purposes.
Knowledge Management
The term knowledge management itself makes people make their own assumptions of what it means, and may be so, there are a lots of definitions for this term, according to Ponelis and Fair-Wessels (1998), knowledge management is a new dimension of strategic information management.Davenport and Prusak (1998) defines knowledge management as a process where knowledge is being captured, distributed and is used effectively. Also according to Skyrme (1997) knowledge management is the explicit and systematic management of vital knowledge along with its associated processes of creating, gathering, organizing, diffusing, using, and exploiting that knowledge.
My view on knowledge management
I have been working in an Multi national organisation for more than two years, with my experiences and knowledge i have acquired and also with reference to the articles and journals listed below i feel knowledge management in an organisation is a one among the most important factor that improves the organisation with respect to the revenue earning and to withstand in the competitive market, and to define it in a simpler way, i would tell it to be the interdepartmental knowledge sharing in order to improve the performance level and for the smooth operations of all the departments or groups of an organisation and this may not be restricted within the organisation, rather sharing of knowledge with other organisations too. for an example , let us consider A-team and buffalo organisation, where Buffalo organisation may be the client of A-Team on a particular project and now there comes a situation where A-Team lacks knowledge on that domain in some aspect that they have to deliver the products to their client, at this instance, here comes a common co-operation between both organisation where they share their knowledge with each other in order to attain the goal, where both the organisations are benefited by improving their efficiency and revenue earnings.
if u ask, is there any good and adverse of knowledge management to the organisation practising it, then i would tell yes, there are good and bad about this in organisational operation, to consider some of the good factors from the example given above, the efficiency of the company increase, improves the profitability of the company, improvement in interaction of product developing and marketing, improves interaction or communication of knowledge workers, helps in the organisation focusing on the core business and critical organisational knowledge, helps withstand in the competitive market.
and about the disadvantages, there comes a problem when the organisation rates their employees (appraisals) on the basis of knowledge, there arises a situation of employees holding their knowledge within themselves
According to my opinion, knowledge management is one of the very important factor for an organisation in order to improve the company and hence is necessary for all the organisation to adapt this strategy in order to improve themselves in all the aspects discussed above.
References:
[1] Roelf P and Uit Beijers(1999):Questions in knowledge management: defining and conceptualising a phenomina.journal of knowledge management vol 3(issue-2)page98-99.
[2]Barclay R and Murrey P.,R.,ed.1997.knowledge praxis. Knowledge Management Associates.
[3]Stinchcombe, in J.March, ed., Handbook of Organizations, 1964, p.142.
[4]http://www.media-access.com/whatis.html( accessed on feb5 2009).
[5]Ponelis, S. and Fair-Wessels, F. 1998. "Knowledge management: a literature overview".South Africa Journal of Library Information Science. 66(1), 1-10
[6]Davenport, T. and Prusak, L. (1998). Working knowledge: how organizations manage what they know. Boston, MA: Harvard Business School Press.
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